Terms of service

Effective Date: January 1, 2026 Last Updated: June 13, 2026

Welcome to The Iconic Minds. By accessing or using our website https://theiconic-minds.com, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our services.

1. General Conditions

  • By using this website, you confirm that you are at least the age of majority in your state or country of residence.
  • You agree not to use our products or services for any illegal or unauthorized purpose.
  • We reserve the right to refuse service to anyone for any reason at any time.

2. Products & Services

  • All products sold by The Iconic Minds are intended for pets only.
  • Pet owners are strictly responsible for supervising their pets while using our products.
  • We do not guarantee that product descriptions, images, or prices are completely error-free, though we continuously strive for accuracy.

3. Pricing & Payments

  • All prices are listed in USD.
  • Prices and product availability are subject to change without notice.
  • Payments are processed securely through trusted, authorized third-party payment gateways.
  • We reserve the right to cancel or refuse any order suspected of fraud, authorization issues, or system errors.

4. Orders & Cancellations

  • Once an order is placed, it cannot be canceled or modified after it has been processed or shipped.
  • In the rare case of incorrect pricing or stock discrepancies, we reserve the right to cancel the order and issue a full refund.

5. Shipping

  • Shipping times are estimates and may vary due to carrier delays or external factors.
  • The Iconic Minds is not responsible for transit delays caused by shipping carriers or incorrect addresses provided by customers.

6. Returns & Refunds

  • All returns and refunds are strictly subject to our Return & Refund Policy available on our website.
  • Shipping fees are non-refundable unless the item received is defective, damaged, or incorrect.

7. Intellectual Property

  • All content on this website—including text, custom images, logos, and graphics—is the sole property of The Iconic Minds and may not be copied, reproduced, or used without our explicit written permission.

8. Limitation of Liability

  • The Iconic Minds is not liable for any injury, loss, or damage resulting from the misuse of our products.
  • Our maximum liability is strictly limited to the amount paid for the product purchased.

9. Third-Party Links

  • Our website may contain links to third-party services. We are not responsible for inspecting the content, safety, or practices of those external entities.

10. Changes to Terms

  • We reserve the right to update, modify, or replace any part of these Terms of Service at any time.
  • Changes take effect immediately upon being published on the website.

11. Governing Law

  • These Terms of Service are governed by and interpreted in accordance with the laws of the State of Texas, United States, without regard to its conflict of law provisions.

12. SMS Terms of Service (A2P Compliant)

By opting into SMS communications from The Iconic Minds through our website, checkout process, contact forms, or any other method, you expressly consent to receive recurring automated text messages from The Iconic Minds at the mobile number you provide. Consent to receive SMS messages is not a condition of any purchase.

Program description / message types may include:

  • Order confirmations
  • Shipping and delivery notifications
  • Customer support communications
  • Account notifications
  • Return and refund updates
  • Feedback and review requests
  • Promotional and marketing messages (where consent has been provided)

Message frequency: Message frequency may vary.

Cost: Message and data rates may apply.

Opt-out: You can opt out at any time by texting STOP to any message. After you opt out, you will no longer receive SMS messages from us unless you re-enroll.

Help: For assistance, text HELP to any message or visit our website at https://theiconic-minds.com.

Carriers: Carriers are not liable for delayed or undelivered messages.

Policies: Visit https://theiconic-minds.com/policies/privacy-policy for our Privacy Policy and https://theiconic-minds.com/policies/terms-of-service for our Terms of Service.

Data sharing: SMS opt-in consent and mobile phone numbers are not shared with, sold, or rented to any third parties or affiliates for marketing or promotional purposes.

13. Contact Information

If you have any questions or clarifications regarding these Terms of Service, please contact us directly:

The Iconic Minds

  • Address: 5900 Balcones Drive, Suite 14405, Austin, TX 78731
  • Email: care@theiconic-minds.com
  • Phone: (347) 362-0678
  • Website: https://theiconic-minds.com